Yes, Temu (pronounced Tee-moo) is mostly legit:

• The site sells real products and on average, customers receive their orders within 10 days.
• However, you get what you pay for. As you might expect from its very low prices, sometimes there are quality mismatches.
• Overall, we were impressed with the quality for the price, but it did fall down on a few other factors.

We ordered three hauls to test out how legitimate Temu is for ourselves. Read on to find out how we scored Temu on shopping experience, delivery, product quality and more.

We spent $130 on 3 x hauls from Temu that included quirky kitchen accessories, off-brand electronics and clothes.

Temu’s Wethrift Legitscore™️: A Breakdown

While assessing Temu’s legitimacy, we focused on four key areas: ordering, delivery, product quality and the company, its ownership and location. This is what we found. 

We gauge the legitimacy of a store based on a range of factors that are most relevant to you, the customer. Read more about our LegitScore methodology.

Legit 

• Speedy delivery meant our orders arrived in just 7 days, beating the estimate by 3 days
• The checkout experience was a breeze and even better with a Wethrift discount code
• Our credit card info was uncompromised after we made our purchase
• With its Purchase Protection Program, Temu has your back if something’s not right
• Product quality exceeded dollar store level, even rivaling Amazon in some cases
• If an item drops in price within 30 days, Temu’s Price Adjustment Policy lets you request a refund for the difference

Not Legit 

• The shopping experience felt chaotic due to constant disruptive and annoying pop-ups
• Navigation is a confusing maze with endless scrolling and look-alike products
• Our deliveries arrived in damaged and generic gray mailers
• Our inbox was bombarded by Temu post order thanking us for shopping
• There’s an excessive use of plastic in the packaging
• Labor concerns are real; the Select Committee has issued a warning that Temu products could be made with forced Uyghur labor

Temu Ordering

We ordered three hauls from Temu to test out a range of its best selling categories and products.

Shopping on Temu, whether via app or site, is intense due to its massive range and chaotic navigation, so finding what we were looking for took some effort. 

Sometimes we found things we weren’t looking for at all. 

We opted to shop mostly from its Best Sellers range because it felt easier to find what we wanted and, as most products have lots of reviews, it felt like we’d get better-quality products too. 

Temu does have a Purchase Protection Program in place, so you can get refunds for items that don’t match their online listings, arrive damaged or fail to arrive at all.

Adding items to our cart was a breeze, as was checkout, where we applied a Wethrift discount code for extra savings.